Welcome to The Hiking Doctor, operated by Mountain Top Physical Therapy ("we," "our," or "us"). These Terms and Conditions (the "Agreement") govern your use of our services, including any digital content, coaching sessions, wellness advice, injury prevention plans, and fitness recovery programs offered through our website, mobile platforms, or any other means ("Services").
1. ACCEPTANCE OF TERMS
By accessing or using our Services, you agree to be bound by this Agreement. If you do not agree, do not use the Services. You must be 18 years or older or have a legal guardian's consent if under 18.
2. PROFESSIONAL AND MEDICAL DISCLAIMER
Our Services offer general wellness, coaching, and fitness-related advice. This does not constitute medical diagnosis or treatment. Always consult a licensed medical professional for any medical concerns. By using our Services, you confirm that you have consulted your doctor and have been cleared to perform exercises and movements prescribed by The Hiking Doctor.
3. VH360 APP USAGE
All treatments are administered through the VH360 App. As a condition of service, users must also consent to VH360's Terms and Conditions and Privacy Policy in addition to this Agreement.
4. DATA COLLECTION & PRIVACY
We collect the following personal information:
• First name
• Last name
• Phone number
• (Optional) Date of Birth
• (Optional) Pain symptoms
• (Optional) Medical history if voluntarily disclosed
This data is used to:
• Communicate essential updates, events, and appointment reminders via text and email
• Personalize your care plan
• Maintain your account and provide services
Your data is stored securely and only shared as required for service delivery or compliance. We do not sell your information.
5. COMMUNICATION CONSENT
By providing your contact information, you agree to receive service-related communication via SMS and email, including reminders, alerts, and updates about your wellness programs or account.
6. ACCOUNTS AND SECURITY
You are responsible for maintaining the confidentiality of your login credentials and any activities under your account. Notify us immediately if you suspect unauthorized access.
7. PAYMENTS AND SUBSCRIPTIONS
You agree to pay all applicable fees for Services rendered. Subscriptions renew automatically unless canceled in advance of the next billing cycle. Payments are processed securely through third-party platforms (e.g., Stripe).
Refund Policy: All purchases, bookings, subscriptions, and packages are non-refundable. No exceptions.
Cash-Pay Only Notice: Services provided by The Hiking Doctor are cash-pay only. We do not bill or interact with insurance companies, and services should not be considered reimbursable by any payer.
8. INTELLECTUAL PROPERTY
All content on our site and services, including videos, written materials, and branding under "The Hiking Doctor" is owned by Mountain Top Physical Therapy. You may not copy, distribute, or use it without permission.
9. THIRD-PARTY LINKS
Our Services may include links to third-party websites (e.g., VH360). We are not responsible for the content, privacy, or terms on those external platforms.
10. RELEASE OF LIABILITY
By participating in our programs, you acknowledge the inherent risks of physical activity and agree to release, indemnify, and hold harmless Mountain Top Physical Therapy and its affiliates, officers, agents, and employees from any and all liability, claims, or demands arising out of your participation in any Services.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Mountain Top Physical Therapy from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, violation of this Agreement, or infringement by you or any other user of your account of any intellectual property or other right of any person or entity.
12. MODIFICATIONS
We reserve the right to update or modify this Agreement at any time. Continued use after changes constitutes your acceptance.
13. GOVERNING LAW
This Agreement shall be governed by the laws of the state in which Mountain Top Physical Therapy is registered.
CONTACT
Christina Mathew, PT
Mountain Top Physical Therapy
Brand: The Hiking Doctor
Email: [email protected]